Effective Date: April 4, 2026

1. Introduction

AccuScan Solutions, LLC (“AccuScan,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://accuscansolutions.com), use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, date of birth, and government-issued ID information (for fingerprinting services).
Appointment Information: Service type, location, date, time, and form type selected during booking.
Contact Form Data: Messages, inquiries, and subjects submitted through our contact form.
Technical Data: IP address, browser type, pages visited, and time spent on pages.

3. SMS / Text Message Communications

If you opt in to receive SMS text messages from AccuScan Solutions, the following terms apply:

Program Description: AccuScan Solutions sends SMS messages regarding appointment confirmations, reminders, booking updates, and responses to inquiries.
Consent: By providing your phone number and checking the SMS opt-in box, you expressly consent to receive text messages from AccuScan Solutions. This consent is not a condition of purchasing any service.
Message Frequency: Message frequency varies based on your interactions with us. You may receive up to 5 messages per month.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts.
Help: Reply HELP to any message for assistance, or contact us at accuratescansolutions@gmail.com or 510-800-7506.
Supported Carriers: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and most major U.S. carriers. Carrier is not liable for delayed or undelivered messages.
Privacy of SMS Data: We do not sell, share, or rent your phone number to third parties for marketing purposes. Phone numbers collected for SMS are used solely for the purpose stated at the time of collection.

4. How We Use Your Information

To schedule and confirm appointments
To send appointment reminders and follow-up communications
To respond to inquiries submitted via our contact form
To send SMS text messages if you have opted in
To comply with legal obligations (DOJ, FBI fingerprint submission requirements)
To improve our website and services

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Government Agencies: Fingerprint data is transmitted to the California Department of Justice (DOJ) and/or Federal Bureau of Investigation (FBI) as required by law and as authorized by you.
Service Providers: We may share information with third-party vendors who assist in operating our website or conducting our business, subject to confidentiality obligations.
Legal Requirements: We may disclose information when required by law, court order, or governmental authority.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Fingerprint data is not stored by AccuScan Solutions beyond what is required for submission to authorized agencies.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at accuratescansolutions@gmail.com.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date.

11. Contact Us

AccuScan Solutions, LLC
San Jose: 2528 Qume Dr. Ste 4, San Jose, CA 95131
Oakland: 6955 Foothill Blvd, Suite 123, Oakland, CA 94605
Phone: 510-800-7506
Email: accuratescansolutions@gmail.com